Route danger
People and power hazards go to emergency services or the utility before tree-work calls.
Storm work record guide
Storm tree removal and insurance documentation.
Safety comes first. Records can support a claim file, but only the carrier and policy determine coverage or reimbursement.
Call the emergency line470-594-2284
Safe documentation order
Protect people, then preserve useful facts.
Call 911 for immediate danger and the utility for power-line involvement. Stay out of damaged areas. Contact the insurer promptly and take safe photos only from a clear position.
Notify the insurer
The homeowner reports the loss and follows the carrier’s instructions.
Take safe photos
Record only what is visible without approaching the tree or structure.
Keep work records
Retain the agreed scope, work notes, and itemized invoice.
Scope and invoice checklist
Keep the work record specific.
Apex can document visible damage and the tree work performed. A scope or itemized invoice can identify the affected tree, removal or stabilization work, equipment, material handling, cleanup, and charges included in the job.
The homeowner contacts the insurer. The carrier and policy determine coverage or reimbursement. Apex is not an insurer or public adjuster.
What to do if a tree falls on your house Planned tree removal Greater Atlanta service confirmationCommon questions
Records without coverage promises.
These answers match the guidance visible on this page.
Does Apex decide whether insurance covers tree removal?
No. The homeowner contacts the insurer, and the carrier and policy determine coverage and reimbursement. Apex is not an insurer or public adjuster.
What should an Apex scope or invoice identify?
The record can identify visible conditions, tree work performed, material handling, cleanup, and itemized charges that apply to the completed scope.
How should storm photos be taken?
Take photos only from a safe position. Never approach a fallen tree, damaged structure, or power line to improve a photograph.
Active tree hazard
Call from safety.
Describe what changed, what the tree struck, and what access is blocked.