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Immediate danger or power lines? Keep away. Call 911 or the electric utility first.

Emergency Tree Service

Safe position first. Property details next.

Once you are clear of the hazard, describe what fell, split, leaned, struck the property, or blocked access—from where you can safely see it.

People or power lines involved? Call 911 or the electric utility first.

No active hazard? Plan Tree Removal instead.

Call from a safe position and describe what happened.

Immediate safety

Create distance before you describe the damage.

01

People in immediate danger

Leave the area. Call 911 first.

02

Power line involved

Stay back. Contact the electric utility first. Call 911 if people are in immediate danger.

03

Move to a safe position

Keep people away from the tree, affected property, damaged structure, and hanging material.

Away from immediate danger? Call Apex and describe what happened.

Once clear, call Apex 470-594-2284

Direct Google reviews

Emergency work, described by homeowners.

5-star Google review

I cannot recommend them enough . I had a top of a big old tree fall on my roof . They were so busy with all the storms around town but got back to me so quickly and removed the tree the next day . I highly recommend Apex Tree Service .

5-star Google review

Pine trees in our backyard stressed by drought and ate up by pine borers suddenly gave up the ghost and fell over, leaning on a third tree and threatening to seriously damage our chain link fence and storage shed. Apex responded quickly to our call and were there the next day to cut down six dead trees with no damage to fence or shed and minimal damage to yard. Reasonable price. We called them because of their expert handling of a previous job involving a tree down on our house. Highly recommend.

5-star Google review

We had a 35 foot cedar fall in our yard during a bad storm. Apex came out the evening the day we called to give us an estimate, and started work the next day. Did an excellent job and cleaned up well afterward. We highly recommend!

5-star Google review

A tree had fallen across my backyard also bringing down a branch from another tree. Jose with Apex came out the same day to give me an estimate and the work was completed the next day. They are a great crew and respectful of your property. The price was reasonable for the amount of work that I needed done. They hauled off everything and the property were left clean. I was very pleased and would recommend this company.

What to share from a safe position

Read the situation from the safe side.

Homeowner calling from a safe distance while a fallen tree blocks part of a wet residential driveway near a house
Keep your distanceCall from a clear position without approaching the fallen tree.
  1. 01

    Immediate safety

    Route danger involving people to 911 and electrical involvement to the electric utility first.

  2. 02

    Property impact

    From safety, describe the roof, vehicle, fence, drive, entrance, or neighboring property affected.

  3. 03

    Access

    Describe blocked roads, drives, entrances, or gates without entering the hazard area.

  4. 04

    Change

    Say whether the tree fell, split, leaned, struck something, or left a large limb hanging.

Written boundary

Share the details Apex needs for the next step.

Safety already routed
Confirm that immediate danger involving people or power has gone to 911 or the electric utility first.
Property impact
Describe the roof, vehicle, fence, driveway, entrance, neighboring property, or other area involved.
Visible access constraints
State what is blocked and what can be seen without entering the hazard area.
Information for the Apex call
Share the property location, what changed, what is affected, and the safe access description; response timing is confirmed for the specific request.

Before you call

Prepare the details. Keep safety first.

  • Property location
  • What fell, split, leaned, or is hanging
  • What people, lines, structures, or access are affected
  • What you can see from a safe position
Call Apex about the hazard
Can Apex diagnose the tree from a photograph?

A photograph or phone description cannot establish everything happening on site. Do not approach the tree or damaged structure to gather more detail.

How soon will someone arrive?

Call from a safe position with the hazard, property impact, and access details. Apex will confirm the next available response for that request.

What if this is planned work?

If nothing has fallen, struck a structure, blocked access, split, or created an active hazard, use the planned Tree Removal route.

Three-scene sequence showing a homeowner recognizing a fallen tree on a house, moving family members back, and calling from a safe distance
See the hazard. Move everyone back. Call from safety.

Active tree emergency

Do not approach it. Call Apex from safety.

If people or power lines are involved, call 911 or the electric utility first. Once you are clear, tell Apex what fell, what it struck, and what access is blocked.

Call Apex now470-594-2284